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Frequently Asked Questions

Q&A

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Account
Lists
Forex Grid
Charts
Portfolio
Instruction and Tutorials
Discussion Board


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Account

Cancel subscription or make changes to account?
Login at: Manage Account.


Lists

What's in the Lists section?
The Lists section lists forex pairs that are exhibiting the criteria described by the 2 methods.

How do I view a list of forex pairs?
Initially, the page loads with a list of Volatility Breakout buys. You can switch to a different method, date & time, and buy/sell type by using the Methods Buy/Sell summary box on the left side. You also need to select the bar length criteria and the lookback period. You can screen results by date time and by symbol selection or by portfolio symbol pairs if you already have a portfolio created. The page results are real time so you might need to toggle the real time option off to view results without values being updated. You can save the lists to a portfolio by clicking on the "SAVE LIST TO PORTFOLIO" link.

For more instructions on this section go to the lists tutorial.


Forex Grid

What is the Forex Grid?
This section contains the real time currency conversion table. It is set to default values but you can change the column values according to your own selection by using the drop down menus. To remove a row, set the value to --- from the drop down menu. To append a row to the end, click the add row link at the bottom of the table.

For more instructions on this section go to the forex grid tutorial.


Charts

How do I select a chart?
Select a symbol from the drop down menu and click one of the two submit buttons. You can choose either the Classic Charts or the Advanced Charts. You can set various charting parameters using the drop down menus and input text boxes for either choice.

How do I view indicators?
Select as many indicators as you wish. Some indicators have parameters you can adjust; they will appear to the right of the indicator name once you click on a box or name.

How can I learn more about each indicator?
Click on an indicator listed on the left hand side to view its description. You may also hover the mouse over the note image next to the indicator for a quick description popup.

Can I save my chart parameters?
Yes, you can set your main chart page to load your preferred parameters and indicators by saving them in Chart Settings. Chart Settings looks just like the chart page; click the options and indicators you would like to set as a default and then click save. The same applies to the Portfolio Settings.

A gridline for the chart came up but there's no chart of the forex pair.
When a stock has made a giant move, the log scaling may be "off the charts". Try changing the scale to LINEAR.

How do BBForex news work?
Every time you submit a new chart. In addition to the price and indicator charts, you will see a list of links to relevant news in chronological order. You can navigate manually by clicking the headlines in the list, or you can hover your mouse over the news flags on the chart. The list will scroll up or down to the appropriate news item and highlight it. Click the news item link and you'll be redirected to the article. You have the ability to toggle this news feature on and off at the top of the news list menu.

How can I use the TrendLines feature?
TrendLines are only offered with the advanced charts. They are also only accessible by registered users. For detailed instructions on how to use them, refer to the TrendLines tutorial section.

For more instructions on this section go to the charts tutorial.


Portfolio

How do I create a portfolio?
First, enter a name for your portfolio. Second, enter at least one symbol pair. If entering more than one pair, press the control button while clicking an extra option. Once you click add, the portfolio just created should appear on the right hand side.

How do I add/delete symbol pairs from my existing portfolio?
Select the existing portolio you want to modify. Click, edit. New pairs can be added by pressing control and selecting the new symbol pair in the selection menu. You may add as many as you want. To delete a symbol from your portfolio, press the symbol pair to be removed while pressing control, this will cause the symbol to be unselected. Press save.

I can't add and/or delete a symbol pair. I can't create a portfolio.
Send us an email describing the error, Portfolio Error.

How do I view my portfolio?
Initially the portfolio page loads your portfolio. If not, you will be redirected to the Manage Portfolio section. Click on the portfolio name in the portfolio section to view that portfolio. The loaded page shows the quick quotes of all pairs in that portfolio and it gives you the option to select another portfolio. You can view the chart of a symbol pair in that portfolio and some of its detailed information. You can also view all the price charts corresponding to all symbol pairs in that portfolio. You can also select a symbol pair which doesn't exist in the portfolio. The chart settings for individual symbol pairs are set in the Portfolio Settings section.

For more instructions on this section go to the portfolio tutorial.


Instruction and Tutorials

Where can I find instructions for Bollinger Bands Forex trading?
For guidelines using Bollinger Bands for forex trading, go to the Guidelines section.
For more about Bollinger Bands, go to the official Bollinger Bands website tutorial.

I am a new forex trader, where can I learn the basics for forex trader?
If you're new to forex trading, then you've come to the right place. BBForex now offers a forex "Basics" section.
This section includes information about forex basics in general, currency pricing factors, forex trading instruments, investment common sense and a glossary for all forex related keywords.


Discussion Board

How can I access the discussion board?
Click the Discussion Board link or type the url: http://www.bollingerbands.com/bbandsforum/viewforum.php?f=18. You can view all comments without being a subscriber, but you will need to set up an account if you wish to ask a question, leave an answer to a discussion or post a comment.

How do I log in?
Your username and password are initially set to the same ones you use for your BBForex account.




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